If I weigh too much to do them, Besides the activities, will I be able to experience and enjoy the cenotes? Grupo Xcaret Customer Service. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We absolutely loved loved this Xenote hopping experience. Thank you so much for visiting Xenotes! My friend and I bought the photo package, since our pictures were just so great capturing the fun we had that day. Everything was run very safely and impeccably organized.Each Xenote was SOOO much fun! The adventure takes place in four different kinds of cenotes protected by aluxes where you will be able to practice different activities such as Kayak, Zip-lines, Inner Tubes, Rappel and Snorkel. Entiendo que sale desde Puerto Morelos. + 52 (998) 883-3143 - US 855-326-0682, Dear visitor, Happy Birthday Gabo !! We would like to invite you to contact us through our Call Center, where our assessors will always be in the best disposition to give you personalized assistance, solve any questions, and provide you with the best promotions and discounts for your next visits. The entire day was very well organized, and it was nice that we were in small groups (about 15 people) and we were typically the only group at each cenote. That way you can enjoy each adventure without worrying about a timeline. That way you can enjoy each adventure without worrying about a timeline. He made the trip an even better experience. I wore a swim shirt/rashie with my swim suit. + 52 (998) 883-3143 - US 855-326-0682, Dear Scott, What is the maximum weight limit for each of the activities? We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xcaret and Xel-H which includes more activities surrounded by nature! merci par avance, Hello Marie, THE 10 CLOSEST Hotels to Xenotes Oasis Maya by Xcaret, Cancun - Tripadvisor Our tour guide, Adrian, was amazing and was good with keeping us on a good schedule and ensuring our safety. Find great deals and get everything ready for the Xenotes Tour! They were also well maintained and the tour well structured and guided. Theres also a photographer and we spent the day living our best lives with no phones but memories captured. Le recomendamos realizar su reserva y servicio de transporte a travs de nuestro Call Center, donde nuestros asesores estarn siempre en la mejor disposicin para brindarle asistencia personalizada, resolver cualquier duda y brindarle las mejores promociones y descuentos para sus prximas visitas. The equipment is new and in great condition. One of the best adventure activities we have ever done. The tour guides are always so well trained, funny, friendly and competent. This was extremely well organized and so gorgeous. Awesome must do experience, it was so much fun that we booked a different one on the same trip. I weigh 325 pounds. Jos P. At the we went to the four different types of cenotes. Xenotes - Cancun Cenote Tour Review - Tulum to Cancun Your safety is essential for us so the use of life jackets is mandatory for water activities. Brenda H. Get up to 25% off to discover four exclusive cenotes amid the jungle. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Entiendo que sale desde Puerto Morelos. Find the nature of an Oasis Maya with the Xenotes Tour Assisted Rappel Descend in assisted rappelling into the depths of a cavern cenote 82 ft (25 m) below the surface. You have to do at least once in your life. Bring cash if you think you might want souvenirs or the photo package. merci par avance, Hello Marie, Jos P. The guides are excellent- so much fun and so friendly. Buy your tickets to the parks and tours by Xcaret and get the best discounts. Xcaret: one of the greatest natural water parks in Mxico! Jos P. Grupo Xcaret Servicio al Cliente. was awesome - he was very friendly, patient, and informative. Jos P. What an absolute amazing Experience!! Kids: Children from 6 to 11 years get a 25% discount on the adult ticket price. Xenotes Tour If by the time you had confirmed your purchase you do not have your hotel name, you must call us at least 24 hrs before your visit day to arrange your pickup. The Cenotes were all unique and offered a variety of fun activities. was awesome - he was very friendly, patient, and informative. Jos P. About Xenotes - Cenotes in Cancun | Xcaret Mexico We are glad to read that you had the best experience with the activities at our Tour Xenotes. All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date. + 52 (998) 883-3143 - US 855-326-0682, Dear visitor, All cenotes were so beautiful and special in their own way. Swimming, snorkeling, kayaking, slides, ziplining and cliff diving. 5. Thank you so much for visiting Xenotes! We had so much fun zip lining, snorkeling, kayaking, rappelling, water sliding, and cliff jumping. - Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park. We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks or tours! 3. Huge shoutout to our awesome guide Gabriel (Gabo) and our photographer Karina ! Jos P. Also keep in mind that due to the location of the cenotes is in the middle of the jungle, mobile phone service is probably unavailable, some roads to reach them are not paved and could be bumpy. Will it be possible to be collected from here and how long would the journey be? There were good breaks for coffee and lunch, all food included. Read our. FAQs; 998-883-3143. We did so many things in a day yet it felt not rushed and very relaxing! Experience natural environments perfectly adapted to get you in complete harmony with these enigmatic places. Puedo llegar al punto donde empieza el tour y dejar el carro en un parqueadero o obligatoriamente lo recogen en el hotel o punto cercano. Our guide (Julilanlo?) I even jumped off the 13 ft cliff and loved it! Look at the inside of a semi-open cenote and all the underwater magic that lies inside an oasis maya. Overall a great day and fun experience. Playa del Carmen: 984-206-0038 Grupo Xcaret Customer Service. My family went on this tour today and our kids LOVED IT!! Brenda H. The bus ride was approximately 1 hour away from the first cenote. We would like to inform you that when purchasing your Tour Xenotes online, a list of hotels with available pickups will be displayed. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. My grandma has 87 years old, at the beginning all the family was worry because she could be boring during the tour, but that not happened, she did kayak with our guide Eduardo Luna and she was in the last xenote in to the water, was a great experience with all the family all the lifeguards and all the staff was taking care of my grandma, she enjoyed the visit and we have great memories and great photos to remember. Grupo Xcaret Servicio al Cliente. Not sure? Will it be possible to be collected from here and how long would the journey be? What an amazing experience! The Xenotes have the names of the four elements: Fire, Earth, Win and Water. We will be back soon. The lunch was good too! We are really thrilled to read that you had a great experience and so much fun with the activities at our Tour Xenotes, also that you consider it so beautiful and special. Tours and days of operation are subject to availability and changes. Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret. - The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. Hotel pick up, tour and lunch. If you love water and adventure then book this trip.. you will not be disappointed. If the hotel you are staying at is not on the list, you can call our Call Center, where our assessors will help you with the pickup information or any other doubt you may have. - You must be 10 minutes early at the assigned location. The adventure takes place in four different kinds of cenotes protected by aluxes where you will be able to practice different activities such as Kayak, Zip-lines, Inner Tubes, Rappel and Snorkel. Xenotes Oasis Maya by Xcaret - Tripadvisor Our guide Yosua had a great sense of humor and was very knowledgable. We have limited capacity, secure your place. Guides and knowledgable and facilities are impressive. Also, we are glad that you had so much fun with the activities and that you were delighted with the food included. Enjoy an experience at four private cenotes with a tour with transportation, a certified guide, photographer, food and beverages. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. Our guide Gabi was amazing! Its a pleasure to read that you had such a great time at our Tour Xenotes, and we are thrilled to know that your visit met your expectations. Saw a total of 5 cenotes, each stopping point was clean and well kept, and had a restroom and changing rooms! Pick up and drop off at our resort in the hotel zone went smoothly. A+++ GUIDE and really fun even tho it rained. This is a great tour and gets you close to nature within the Mexican Xenotes. We have limited capacity, secure your place. Discover what is a Cancun cenote by being into one with the Xenotes Tour by Xcaret. Will be going on the xenotes tour and wanted to make sure everything is accessible besides ziplining down as my two sons are well over 300 pounds. Xenotes Oasis Maya Share to Xenotes Oasis Maya Xenotes 4.1 based on 3.2k reviews Water Sports Open on Mon-Wed, Sun,9:00am-5:00pm Address: Base Xcaret Blvd. Thank you! Cordially, You have to do at least once in your life. You can cancel this booking up to 24 hours in advance for a full refund. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Puedo llegar al punto donde empieza el tour y dejar el carro en un parqueadero o obligatoriamente lo recogen en el hotel o punto cercano. He was helpful, informative and fun! More info Zip-lines I would highly recommend it. Would definitely book again! Amazing!!!! Cenotes we visited were all unique and breathtaking. Its safe. + 52 (998) 883-3143 - US 855-326-0682. Great experience - lots of fun activities and marvelous nature to discover! Photo: (01152) 55 4163 7327 - foto@xcaret.com. The guides really take care of you. Reduced groups. Nos gustara compartir que para nuestro Tour Xenotes, si su hotel no est en la lista, puede elegir alguno de los puntos de encuentro disponibles y la transportacin oficial de Grupo Xcaret pasar por usted. Tour Cenotes Oasis Maya by Xcaret from Cancn and Playa del Carmen By Xenotes Oasis Maya by Xcaret 568 reviews Recommended by 96% of travelers Travelers tight on time can snorkel, kayak, and swim in four of the Yucatn Peninsula's cenotes (and enjoy a picnic lunch) in just one day during this hassle-free jungle excursion. Le recomendamos realizar su reserva y servicio de transporte a travs de nuestro Call Center, donde nuestros asesores estarn siempre en la mejor disposicin para brindarle asistencia personalizada, resolver cualquier duda y brindarle las mejores promociones y descuentos para sus prximas visitas. However, this was still on my bucket list (along with cage . We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xel-H and Xenotes which includes more activities surrounded by nature! Amazing and safe tour. We are so glad to hear that you had an unforgettable day on our tour. Although my trip there was great and going through the cenotes was fun. Following pickup at your hotel in the morning, board the comfortable tour vehicle and settle in for the ride to Puerto Morelos. And we have fantastic memories due to the great pictures Pedro captured of us repelling, kayaking, cliff jumping, zip-lining, and swimming in the cenotes. Thank you so much for contacting us! Thank you so much for visiting Xenotes! + 52 (998) 883-3143 - US 855-326-0682, Bonjour Im completely frustrated with the fact that I have reached out multiple times and no one has bother to even email me back or let me know what the situation is. I highly recommend this tour to anyone visiting Cancun or Playa del Carmen. Hello! Paddle through the underground caverns on kayaks, snorkel in the subterranean aquatic habitats and float on the azure water on inner tubes. All the guides I could see seemed really fun and enthusiastic about what they do. All of the Cenotes were beautiful and unique. Recommendation: wear water shoes instead of flip flops. Swim in underground rivers that come from the heart of . He made the trip an even better experience. Grupo Xcaret Customer Service. Bring a backpack for your belongings. Bring a change of dry clothes. Well organised. Nous serons dj sur place Puerto Morelos avec une voiture; j'ai reserv sans indiquer de point de RDV, quelle est l'adresse exacte du dpart o nous devons rejoindre ? Get to know your small group while enjoying coffee, pastries, and chocolate. The adventure takes place in four different kinds of cenotes protected by aluxes where yo. Price guide | Xenotes Tour Oasis Maya I would do this excursion again and again. It was incredible a truly unique, beautiful and adventurous experience. We greatly appreciate reading that you had an awesome experience at our park and had so much fun with our activities. Regards. Cordially, This is trip is very well organized. Voy a alquilar carro. The best trip in Cancun if you want to see nature and be active all day long. They do take credit cards for those things, but it goes much faster with cash. We are thrilled to know that your visit met your expectations. Wonderful experience all Marseille, Provence-Alpes-Cote d'Azur, France, My friends and I booked this trip randomly without knowing much and it turned out to be one of our best days in Cancun. Regards. Hi, we are considering this tour for our upcoming trip. Children: 25% discount from 6 to 11 years old on the adult price. Avoid using perfume, insect repellent, or makeup before visiting Xenotes Oasis Maya. Jos P. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Jos P. You leave your belongings in the bus. Las tirolesas tienen algn tipo de tope por si no logras soltarte a tiempo para caer al agua. Wine. Cordially, Jos P. We visited four cenotes. My husband and I had a great day exploring four different cenotes on our honeymoon! Saludos. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Hi, we are considering this tour for our upcoming trip. Dear Chris, We would love to have you back soon, and we invite you to visit us at any other Grupo Xcaret parks and tours such as Xcaret and Xel-H which includes more activities surrounded by nature!Cordially,Jos P.Grupo Xcaret Customer Service.+ 52 (998) 883-3143 - US 855-326-0682, This was the highlight of the trip for our family. He was very informative about each cenote. Description XENOTES BY XCARET Take a break from the world and connect with nature. Definitely go on this trip! Also, we are glad that you had so much fun with the activities and that you were delighted with the food included. Thank you so much for contacting us! Little more expensive than others, but my safety is priceless. Family of 5 with youngest 12 years old. He was simply amazing! 20% OFF On the purchase of combinations of three or more parks or tours. Cordially, Will I be in the way of the guides and other guests? Its a pleasure to read that you had an incredible experience at our Tour Xenotes and that you consider it your favorite activity. Little more expensive than others, but my safety is priceless. Some activities have a check point for health issues, Travelers should have a moderate physical fitness level. 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