Payment is by Direct Debit. New 24-month BT Broadband and BT TV contracts required. Price from month 13 currently 40.99 a month. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Investing can help you lay the foundations for your best possible financial future by growing wealth and building financial security. When you first buy an Add-On, it lasts until the date of your next BT Mobile bill. Need a hand? 1. Contact BT | Help & Live Customer Support | BT.com * To any mobile or standard fixed-line numbers in the UK, in the Roam Like Home country you are roaming in, and to any Roam Like Home country when roaming in a Roam Like Home country. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Min line speed and compatible equipment required. 22.84p per minute (plus service charge) on any plan - calls are not included in unlimited minutes, 39.19p per minute (plus service charge) on any plan - calls are not included in call plan minutes, Free using call plan minutes (22.84p per minute after youve used up your minutes), 39.19p per minute (plus service charge) on any plan calls are not included in call plan minutes, Free using call plan minutes (22.84p per minute after you've used your minutes), Free using call plan minutes (45.72p per minute after you've used your minutes). Its your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. If you are taking a BT Broadband package, then we will charge you 30 for installing a new line. BT - Part of Westpac Banking Corporation. Phone: check the number to call based on your product above. Option one: Business Zone - chosen on the nine most popular business destinations. This is a quick way to speak to a customer service representative over the phone. BT Virus Protect works on compatible PC/MACs. Available on selected enabled BT Mobile plans and iPhone 5S and above. 5.99 pm a month. For new Full Fibre 300 with Halo 3 customers that sign up for 24 months, 78.99 a month from month 25. Your options From a Mobile 0330 1234 150. Speeds vary by location, coverage, and demand. Offer is non-transferable. Excludes Multiscreen. Pay As You Go:30 day minimum term. 7. Connection charges may apply. Britbox terms apply. If you are not eligible you can take our Home Phone Saver package which lets you freeze your subscription costs for up to 33 months. 24/7. Go to Solution. If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. We know that getting you up and running on time and keeping you connected is essential. Where calling plans include a set number of minutes we always round up to the nearest minute. Extra Speed- With Extra Speed 4G, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. Netflix:Available on a monthly minimum term for 6.99 a month. You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto. Excludes outages, connection faults and home wiring outside of BTs control. Calls to 0870 and 0845 will start being charged if you make a total of 1,000 minutes of calls or 150 calls in a rolling 30-day period. By customer service phone number? | BlogNews Mobile plan prices may change at anytime during the contract. Payment by Direct Debit. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 is the trustee and the issuer of BT Super Invest which is part of Asgard Independence Plan Division Two ABN 90 194 410 365. We use cookies for security purposes, to improve your experience on our site and tailor content for you. You'll get BT Sport Second Box at no extra charge for the first three months. Keep Connected Promise: See BT Halo terms. You can still manage your account and buy add-ons for data, speed and more. How do I set up and manage my Cloud Voice Express features? 20-05-2022 speed 12Mbps) required. Contact BT Marketing Solutions about BT Managed websites (Web Starter, Web Manager & Web Expert), BT Website Manager and BT Search Marketing. 0 Ratings Reply 2 REPLIES imjolly Distinguished Sage on 12-07-2022 14h12 120 Views Message 2 of 3 Re: Where is the customer service number? It does not constitute tax advice and is based on current tax laws and our interpretation. Directory Enquiries. Hassle-free ways to help yourself without picking up your phone. This doesnt include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. Please note that Reward cards can also be referred to as BT Reward cards they are the same thing. (Entertainment 9.99pm; Cinema 9.99pm; hayu 4.99pm; Boost 6pm). Our Price Promise: annual price changes still apply. Dialling BT 1471 without using Call Return is free. Price from month 13 currently 50.99 a month. First of all, see whether you can find any phone sockets in your home. BT Virus Protect works on compatible PC/MACs. You must also return any equipment we have sent you. HD: HD on demand requires suitable HDMI cable, a HD ready TV and 5Mbps minimum line speed for streaming. Home broadband users can contact BT customer services and technical support by phone using the following numbers: 0800 800 150 (from the UK) or +44 150 174 7714 (from outside the UK). Due to varying update cycles, statistics can display more up-to-date 4G Calling also available on iPhone 6 and above 4G connection required. As of 13 December 2019, we own all BT Broadband Hubs (Hub 4, Smart Hub, and Smart Hub 2) and TV Boxes (Z4, G4 and G5) sent out to customers. (You can still carry on using it until the date of your next bill and we won't charge you again). BT contact: how to make a complaint to customer services - The Telegraph Read thedisclosure documentsfor your selected product before deciding. Big EntertainmentAMC plus the latest award-winning entertainment and Sky Originals from channels including Sky Atlantic with over 300 Box Sets and all Sky Cinema channels with over 1,000 movies on demand and over 30 new movies added every month from NOW. Sky box and active viewing card required. Payment by Direct Debit. You can pay for Line Rental Plus by any method unless you take another service that requires payment by Direct Debit. Get more from your mobile: upgrade your plan or add extra SIMs with Family SIM. For a small additional cost line rental plus is available to new and existing standard BT line rental customers please see our tariff guide for the latest charge. 0800 numbers and calls to voicemail included. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. Get quick analyses with our professional research service. Organisations may also charge you a 'service charge'. Hi, I have spoken to BT on the phone this afternoon, but wish to follow up with an email to customer services. facts. For Pay As You Go customers and out of calling plan costs please check the BT Residential Phone Tariff for the very latest information. Should we be unable to resolve your concern at your first point of contact, we will then refer the complaint to our dedicated Customer Solutions team. You can benefit from Roam Like Home in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus*, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal (Incl. Service numbers beginning 084, 087, 09 and 118 have an access charge of 39.19p per minute plus a service charge set by the company you call. 4190816, EEE producer registration number : WEE/AH0065TW, Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Partnering with charities on digital skills, Cutting carbon emissions across our value chain. Compatible line required otherwise 49.99 connection charge may apply. Any unused allowance won't carry over when your billing month ends. Dialling Codes. Only available on Fibre Broadband plans, minimum speed threshold of35Mbps apply for TV Box Mini, speeds of under 35Mbps (but above 23Mbps) may be offered an alternative. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed. Mon-Fri, 8.30am - 5:00pm (Sydney time), BT Managed Accounts Netflix Basic plan, watch unlimited movies and TV shows on 1 screen at a time in HD. Prices and BT Sport content subject to change at any time. Package includes BT line rental and unlimited calls to UK* landlines for up to an hour. Includes calls to landlines in 36 International destinations. 150 calls or 1000 minutes a month to 0845 and 0870 numbers. There's now more than 3 million of you that have downloaded our flagship My BT app. 1 . Calls to emergency services. Sky box and active viewing card required. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. 1 % of customers lost phone or broadband service Oct - Dec '22 1 % Jul - Sep '22 1 % Apr - Jun '22 1 % Jan - Mar '22 2 % 1 day Time to resolve a total loss of service Oct - Dec '22 1 day Jul - Sep '22 1 day Apr - Jun '22 If we can transfer your phone number we'll let you know before you reach the checkout. Game catalogue varies over time, by region and by device. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Compatible line required otherwise 49.99 connection charge may apply. Device limitations apply. You must not attempt to share, edit or adapt the content made available to you. E.g. 28 day minimum term. Business Customers Buy Now Residential Customers Buy Now Business A to Z Order a BT Phone Book BT provides a copy of The Phone Book covering your local area every 12 months. New service with Cisco will reduce e-waste, supporting a more sustainable worldBT today announced a new programme aimed at reducing business customers' e-waste by recycling end-of-life equipment and helping them achieve their targets for a circular economy. BT Phone Number for Customer Service & Broadband - Selectra Renews automatically until cancelled. Adelaide SA 5001, BT Super Invest Youll need to contact us to report the fault or home move. If the kit is not returned, you may be liable for a charge. VIP for those who want everything TV has to offer and more. BT Sport with BT TV: 18.00 a month. If you prefer, you may also drop your items off in an EE store (see, Available to customers on BT consumer broadband plan UK residents only. Prices and BT Sport content subject to change at any time. Compatible line required otherwise 49.99 connection charge may apply. No Limits Plan available with selected mobile plans. 7 days of catch-up through your TV guide. Make sure you have your account number to hand when you get in contact (you can find this on your bill). We will agree a date and timeslot with you for the service. Prices and BT Sport content subject to change at any time. BT Halo offers Our Price Promise, a Keep Connected Promise, double data (or more subject to offer) on your BT Mobile plan and access to Home Tech Experts. 52.99 a month from month 25. NOW 7 Day Free Trial: You may be entitled to a free 7-day trial with your NOW Membership. From Abroad +44 179 359 6931. For a small additional cost line rental plus is available to new and existing standard BT line rental customers please see our tariff guide for the latest charge. For more details see www.britbox.co.uk/terms. The issuers of the products named on this website can be found in the relevant disclosure document. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%. BT Mobile UK: How to contact the BT Customer service team - Roams 233722 (BTSL) and Westpac are together the issuers of the BT Margin Lending Margin Loan. For new Full Fibre 900 customers that sign up for 12 months. Content is variable and may be withdrawn at any time. Payment by Direct Debit. For more information please visitmercersuper.com.au/btorcall 1800 682 525 Mon to Fri 8am 7pm (AEST). You are only eligible for a free trial if you are a new or existing BT TV customer, taking the following NOW Memberships: NOW Entertainment, NOW Cinema, NOW hayu and NOW Boost. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. If the kit is not returned, you may be liable for a charge. For new Fibre Essential customers that sign up for 24 months. If Britbox is removed from your account at any point during the six-month period, youll be unable to get this offer again. e-billing required. a. your property must be located on the UK mainland and Northern Ireland; b. you must own the property or have permission from the landlord or agent managing the property and have permission from any other relevant authority to have the work done; and.
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