Dropped them for another ins, company. It's a revolving door. Plus overall they provided us with a good rate. About Us - People's Trust Insurance Amy Rosen . Unfortunately they have never helped me because I got my lawyer to help me since they were lacking on my claim. Very helpful in deciding what coverage to choose, My agent is very knowledgeable, happy with the service provided. Thank goodness I went ahead with the repairs because her I am 90 days later and still NO response from my insurance company. Before making any final decisions on your insurance company, it is important to learn as much as you can about your local insurance providers, and the coverages they offer. People's Trust Insurance Company provides excellent customer service Florida-wide! Full time project managers and full technician teams are on-call twenty four hours a day, seven days a week to assist customers in any situation where damages have occurred or in the event of a claim. Thank you for being a valued policyholder, Daniel. They had gone from ************ to ***** area. 1,029 people have already reviewed People's Trust Insurance. We follow the requirements set by the Florida State Statutes regarding mail and notification guidelines. You can find contact details for People's Trust Insurance Company above. PLEASE HELP MY FAMILY! Their Rapid Response Team is made up of trusted experts in water, fire, smoke and storm restoration and available 24/7 pre or post storm to prevent casualties and repair damages. This will be you too if you ever have to file a claim. I would urge anyone wanting to get coverage with this company make sure that what they quote you on price is accurate. This is one of the worst companies I ever dealt with. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. After claim was filed we had all kinds of problems which we dont need at this time. Problem. Finally since they offered no help and I was going by the guidance of the first two desk adjusters I had soffits replaced. writing a review of People's Trust Insurance Company. Natural Gas shut-off procedure, this is one of the leading causes to fires during natural disasters, Prepare for water shut-off and plan to buy water ahead of time for drinking, in, the pipes are contaminated for a while after a storm, Turn off electricity by locating your main circuit box to prevent electrical sparks, http://www.ready.gov/sites/default/files/documents/files/checklist3.pdf, http://coop.fema.gov/plan/prepare/utilityplan.shtm, http://www.fema.gov/pdf/hazard/hurricane/2010/hurricane_week_preparedness_factsheet_ready.pdf, http://www.ready.gov/sites/default/files/documents/files/Family_Emegency_Plan.pdf. They won't talk to you for fear they might have to confront how dumb they really are. That would have looked horrible because my old roof was about 14 yrs old. Comment from insulation sucker guy while pointing over the master bath and bedroom was lot mold.. People's Trust Insurance Company is a homeowner's insurance company founded in 2008 with the objective of providing affordable insurance with premium service. How quickly will they respond if I have a claim? Hi Daniele. I had an issue with my AC leaking water, on the floor, I was not educated to what could be the cause and PTInsurance always said to call them ASAP for any issues. This company offers Florida homes principal insurance as well as claims mitigation/remediation services. Oh sure it was buried in section 17, under subsection G, article 2, but I'd need a lawyer to sort that out. I cancelled the immediately scheduled home inspection via email. I filed my claim on 09/30/2022, hurricane hit 09/28/2022. People's Trust Insurance Company People's Trust Insurance Company Employee Reviews for Customer Service The team makes emergency repairs and coordinates the process of repairs to your home. We are so thankful to have found this company for our home insurance. Read 1 more review about People's Trust Insurance. We're here when you need us. My agent has been great working with me and when I had some work done to my house to improve the structural integrity I immediately received a refund from the agency. For some context, let me share my insurance premium with People's Trust over the last 3 years:2020 - $2,017.00 2021 - $2,631.00 2022 - $3,164.00 2023 - $10,490.00 ----> 331% increase+I called and requested a callback, it's been 3 weeks and no one has returned my call.How can they increase like this without any consequence? People's Trust Insurance Company They are unique in that they not only service Florida homeowners but are based only in Florida and have the expertise and personal knowledge of the Florida market and the homes located there. Thank you for being a valued policyholder! For some context, let me share my insurance premium with People's Trust over the last 3 years:2020 - $2,017.00 2021 - $2,631.00 2022 - $3,164.00 2023 - $10,490.00 ----> 331% increase+I called and requested a callback, it's been 3 weeks and no one has returned my call.How can they increase like this without any consequence? Find out how we combat fake reviews. Please sign in to continue. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I called them and asked where they were because they weren't in front of my house. They sent out a person to do a home inspection after I paid the full payment for coverage for our home for the year. People's Trust provided a much better home insurance plan than the company I had been with for many years. Ripoff company with terrible Customer Service! Policy in place and I am very pleased with the coverage. I supported this company because it's local, how is that for customer appreciation. The inspector had 5 erroneous entries which he submitted to the company. We will also take the opprtunity to respond because so many Floridians are experiencing increases in their home insurance premiums and don't understand why it's happening.Many pricing factors are outside of policyholders' control. At time of purchase, was told our dock was covered. I got a quote for HO insurance and paid for the policy. Here I am almost 90 days later and no word on my claim. Thank you for being a valued policyholder! no one has called me back after I requested to speak with someone about this increase.Who's looking out for the consumer?! The Rapid Response Team provides 24/7 assistance to mitigate damage and help prevent further loss in an emergency situation. So I called People's Trust and explained AGAIN that I'd gone with another company. I have filed two claims in the 35 years I have owned my home. Privacy Policy and Community Guidelines, Select one of the options below to view carriers that serve in your state, or change zip code. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. PTI. We appreciate the recommendation, Mat; we're happy to have you as part of the People's Trust family. Buyer beware!! They have to make sure that the appropriate letter for payment due date notice is sent by mail [and by email if possible]. You Relax. [by mail or email]. How available is my insurance company if I have questions? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This helps keep premiums to a minimum by reducing and preventing fraud in the process as well as offering 100% customer satisfaction with a 3-year guarantee. We use dedicated people and clever technology to safeguard our platform. 1,030 people have already reviewed People's Trust Insurance. View all People's Trust Insurance Company reviews. BBB Business Profiles are subject to change at any time. Till this point we have been good. This is an update from my review of Feb. 18. Customer Service Representative (Former Employee) - Deerfield Beach, FL - July 21, 2022 Solid company, but pay is a little lack luster The company is generally pretty good. The People's Trust better way provides you with a greater value by saving both time and money. ComplaintsBoard.com is a leading complaint resolution website on the Internet. People's Trust Insurance Company is a Florida-based carrier founded in 2008 for Floridians and their Homeowner Insurance needs. Take your first steps in being prepared for this hurricane season with Peoples Trust Insurance. I chose and signed documentation with a less expensive company, Focus Insurance. Given incorrect info about wind mitigation that if I got it I wouldn't have to pay $70 on my policy (People's Trust obviously made an error with the initial quote by issuing a wind mitigation discount then said I did not have the discount.) However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We know other clients of People's Trust having the same issue. Preventative measures will decrease damages and increase safety in the event of a tropical storm or hurricane. I work every detail with John Chaupis, He's a great professional, never push to take a rush decision and always suggest the best for me. Our inspection process is comprehensive but simple: Have questions? People's Trust Insurance Reviews | Read Customer Service Reviews of peoplestrustinsurance.com | 3 of 50 Money & Insurance Insurance Insurance Agency People's Trust Insurance People's Trust Insurance Reviews 1,029 Average 3.7 VERIFIED COMPANY peoplestrustinsurance.com Visit this website Write a review 3.7 1,029 total 75% 11% 4% 2% 1-star 8% Filter Call +1 (888) 524-6003 Go to website www.peoplestrustinsurance.com Send mail csr@peoplestrustinsurance.com Directions 18 Peoples Trust Way STE 200 Florida, Deerfield Beach 33441-6270 United States Complaints Reviews Contacts People's Trust Insurance Company phone number +1 (888) 524-6003 0 0 People's Trust Insurance Company website We Repair. Verification can help ensure real people write reviews about real companies. Now I have been served court papers from peoples trust suing me for not letting the *** do the repairs. I will update this review in 6 mos., until then I have renewed my coverage with P.T.I. This type of policy is primarily for: Basic Choice Coverage This lower-cost insurance option is a named perils policy and excludes certain types of coverage, such as water damage and theft, to save you money. We really appreciate your continued support as a member of the People's Trust family. People's Trust Insurance Company reviews. It's simple, just plug in your zip code and we'll do the rest! People's Trust Insurance Company - Harris Insurance Declaration pages reflecting changes made to the policy, available any time a change is made to the policy like coverage, endorsements, contact information, etc. 1.0. No problem. Rapid Response Team is an affiliate partner to the company and provides quality mitigation and repair services. Financially strong for when you need us most. Discuss the issues you have had with People's Trust Insurance Company and work with their customer service team to find a resolution. I still have a tarp on my roof 7.5 months after hurricane Ian. People's Trust Insurance Company is a homeowners insurance company based in Florida and founded on the values of providing quality customer service. Reload the page and repeat your search. We're so glad everything has worked out to your satisfaction, Robert. We're sorry you are disappointed with the communication you've had with our team. The dock was built in Octobrr 2010. They want your premium but they won't pay at all or the very least they think they can get away with as in my roof. Customer Reviews are not used in the calculation of BBB Rating. People's Trust Insurance Company is a Corporation. I called the claims department and they sent out an adjuster within a week or so. My son called me and asked me to look into this company as a possible Home Insurer for his new home. With a mission of redefining the way Florida handles homeowners insurance, Peoples Trust Insurance Company is dedicated to helping homeowners in their time of need. I have decided that I cannot feel comfortable dealing with this company. Many factors affect premiums, such as the frequency of extreme weather events and catastrophes (like hurricanes); trends that show specific areas have become more prone to damage from extreme weather events; and inflation, costing insurers more to repair or replace belongings. As a matter of policy, BBB does not endorse any product, service or business. Update Contact Information - People's Trust Insurance 2023 Clearsurance | Clearsurance.com | 15310 Amberly Dr STE 250 Tampa, FL 33647 | All Rights Reserved.Use of Clearsurance.com is subject to our Terms of use, People's Trust Insurance Company, based in Deerfield, Florida, provides home insurance to Florida residents with quick and dependable service. We detect that you are visiting from Hungary. Please click on the country abbreviation in the search box below to change to a different country location. We also ensure all reviews are published without moderation. We were again pleasantly surprised that it did not and upon speaking to a representative many more discounts were brought to our attention which we are now benefiting from. We are furious. BBB Business Profiles are subject to change at any time. If I have to send this complaint to anybody else, please inform me. Personal property is actual cash value unless the policyholder chooses to increase coverage to the replacement cost level and is available for an added premium. Horrible after claim service and their decision of NOT sending the first responders/repair team is out of profession and a shame !
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