If you have a carrier preference, please let us know in your order comments at checkout. Ive been ordering from Promgirl for over 5 years now and Ive always had a great experience and all their dresses are just fabulous. Shipping Information - Prom Dress Shop You will receive a store credit for applicable items that never expires. Give us a call at 877-900-7766 to set up an appointment! We do not issue refunds for returns. I filled out their form for the RMA, and they asked for my order number, which was on the original form. Can I get a fabric swatch for my dress? It came in next day. Even though I complied they will not refund the money so now I am out $350. But I chose a different dress and I love it even more! The stock availability for each product is on our website, and is updated daily. All Rights Reserved. Mother of the Bride and Special Occasion Dresses, Dresses Under $100-Sale Prom Dresses and Homecoming Dresses, Dresses Under $200 - Inexpensive Prom & Homecoming Dresses. It was my senior prom and I had to go out the day off to get a dress that I would actually have in time. I was very happy with the dress I ordered for my daughter. The money from the shipping cannot be refunded because it is provided to USPS for the shipment of the dress. They have the best shipping rates because theyre doing the highest volume. I understand now why their ratings are below 4 stars now. Standard U.S. shipping will arrive in 3-7 business days to most locations. How long does shipping take? - Help Center Home Reviewers satisfied with PromGirl most frequently mention next day, beautiful dress, and size chart. Everything they've sent me has been FedEx. Find homecoming, cocktail dresses, graduation dresses, plus-size formal, and inexpensive prom dresses. Signing up is easy, plus youll be able to see the exact cost of your international shipments before you ship anything to MyUS. Q. We will let you know if the dress is not in stock as well as the estimated delivery date for back orders. Step 3: Write the Return Authorization # on the outside of the shipping box. 5 inches, the option of a Large might fit. I would give them negative stars if I could, Think twice before ordering from this siteawful customer service, Does anyone have a picture of one of their dresses that they have purchased? PromGirl are going to ruin her prom because she will not be able to get a new dress in time, and she can't get her money back so she can go and buy her dress another place. International orders take between one to two weeks to deliver. Hell, We are please to hear you were happy with your purchase. Bestsellers. She found exactly what she was looking for. This amount will defray the costs for the second shipment.Q. Refunds are not accepted and you are held captive to return business via store credit or lose your money outright. ;). A. Shipping Fees: Shipping fees are non-refundable. Standard shipping within the United States - Online Shipping Calculator Tip for consumers:Do not use promgirl. 1-888-843-7766. translation missing: en.general.money.range_html. Please include the original invoice accompanying the dress or write on a piece of paper your FULL NAME, ORDER NUMBER, returned item/s STYLE NUMBER, COLOR, SIZE and EA number clearly. If you need to exchange your purchase, we will do our best to accommodate your needs! If your order is placed on a weekday and the dress is in stock it will ship within one business day (M-F). Gain trust and grow your business with customer reviews. I decided that was a little ridiculous, and I got an 18. Thanks again! The buzzer system in our complex doesn't work so I left a message to call when being delivered. I was able to receive in store credit and the fast, friendly, and knowledge service she provided was exceptional. They may look reasonably priced on the surface but it's not.The dresses themselves were decent but nothing you couldn't get other places if you did the actual shopping. If the dress is Due to Ship on January 23rd, it should arrive in 2-7 business days with the international expedited shipping option. These fees vary from country to country and can be as high as 15% of the price of the dress. Once your order is placed, you will receive an order confirmation email. If you still have questions about how MyUS works, check out this short explainer video: Did you know that you can get an extra 2-10% in cash-back on many orders by using a cash-back service? How quickly you receive your order also depends on the shipping method that you select at the time of purchase and the destination. All returns are charged a handling fee per order. How do I track my PromGirl order? Knoji I highly recommend this web site. I bought a dress for a ball and it was promptly shipped also the dress arrived in a box and they carefully package my dress. To find out your specific delivery timeline, check the Order Summary section after selecting your shipping speed during checkout. And if you have multiple packages, MyUS will help you save up on the shipping cost by combining your parcels into one box. 2. I bought it in burgundy, and unfortunately there was no colour option of it in burgundy, but it was pretty similar to what I thought it would be. FedEx International Ground. We researched this on Feb 19, 2022. We then complied with their return policy and they will not refund the money so I am out $350. You may also use your own label using any other trackable method. next to the size selection drop down menu on the product page. Tip for consumers:Do you not order they are very rude and you will not get your dress in time. There is a lot of available, ready to ship options online to choose from and it isn't all tried on like in a dress store. They did not care at all and do not help. Customers will be responsible for any and all additional shipping charges once . Their return policy is terrible. Our warehouse is open and ready to ship. The dress was ordered on a Saturday afternoon and arrived at our house by Tuesday afternoon. My dress is gorgeous and looks amazing. Please include your full name as it appears on the invoice and your order number. * Standard Domestic Shipping: $10, 2 to 5 business days. Up to 94% off Long & Short Cheap Prom Dresses Under $200 : N/A Get PromGirl Coupons. What a massive waste of $$. After they ship it to you, youll get your item within 1-12 days depending on the shipping method you selected. 2022 I would NEVER purchase a dress from a store that only offered store credit. 3. In the return package please include the invoice that accompanied your originally ordered prom dress or gown OR write on a piece of paper your FULL NAME, ORDER NUMBER, returned item's STYLE NUMBER, COLOR, SIZE and RA number clearly. Register. Also the sizes need to be fixed. We do our best to be sure you receive the dress 2 weeks prior to your event. You will receive a shipping confirmation email with a tracking number as soon as your order is shipped. After viewing it online, the price was great it shipped earlier then expected, and delivery was free. Find out how we combat fake reviews. Why are your dresses so inexpensive? The estimated delivery date changed today to "Pending." Does PromGirl ship on weekends? First-Class Package Service: 1-3 business days - starting from $3.59. MyUS.com, FishisFast.com, and BigAppleBuddy.com all offer concierge services where they will buy the item for you and then ship it to your address. New Occasion Brands LLC. FedEx Ground is a low-cost shipping service that delivers to businesses and is faster to more locations than UPS Ground. Shipping and Delivery Information - PromGirl My daughter found a beautiful La Femme dress on the Prom Girl website. Mine is built, just waiting for a Ship date now. Based on our last check on June 9, 2023, PromGirl was not allowing modification & cancellation policies. Based on our last check on June 9, 2023, PromGirl was not offering in-store pickup. They do not accept returns. Absolutely, we ship worldwide! Her dress was wayyy sparklier than we anticipated- she was so happy. They never let me down.". We are waiting for notification that we have store credit to do so. DO NOT BUY FROM THEM! You must request a return authorization number and ship the item back within 7 days after receiving your order. First time buyers; my daughter picked 3 to try with the try-at-home program and they all fit and looked great! If the order is repeatedly getting canceled then this is most likely the issue. We ordered a medium, which is still too big. There are a number of stores that wont ship to package forwarders. We happily accept Visa, MasterCard, Discover, American Express, ShopPay, and PayPal. Boxes. Size charts vary for individual products and can be found by clicking "What size am I?" All international customers are responsible to pay any and all fees when shipping back an item. I ordered two dresses the first one didnt fit my daughter right was too big our fault the return process was top notch and easy and customer service was extremely nice and professional. Date of experience: May 21, 2019 BEWARE! Hi, i have two questions. The store credit can take 5-10 business days to be available from when it is received back to us. S4camping 3 yr. ago. NEST New York International Shipping in 2021 (Buy From Ixir International Shipping in 2021 (Buy From The US/UK Truglo International Shipping in 2021 (Buy From The US/ Buy From Fluidity Bars USA Online Store International Shipping, Buy From Faxon Firearms USA Online Store International Shipping, Buy From Knights Inns USA Online Store International Shipping, Buy From Moringa For Lifes USA Online Store International Shipping, The solution here is to use a VPN service, such as, The solution here is to use a virtual credit card, such as. They asked for more information, even though the information they needed was on the request as I filled out the form on their website. This doesn't count how long your PromGirl . It was still huge, but there isn't enough time to send it back, so I'll just have to get it altered. For advice on how to measure, please view this. If your measurements fall in between two sizes, we suggest that you choose the larger size and have your own seamstress alter it according to your specific body measurements.Q. We researched this on Feb 19, 2022. No.1 shipment tracking platform for eCommerce and logistics businesses to increase logistics efficiency and improve post-purchase customer experiences. A prepaid shipping label* is included in this fee and can be requested at time of return authorization request. Final Sale items cannot be returned or exchanged. Also, they can have a general idea about when to expect a package. Shipping Time The shipping time with Shein will vary, depending on where in the world you are located, as well as the type of shipping you chose at checkout. If PromGirl doesnt ship to your country, then you need to ship your items to a US/UK package forwarder wholl then ship your package to your international location. Reviewers satisfied with PromGirl most frequently mention next day, beautiful dress, and size chart. We're an authorized retailer of the designer dresses we sell and we do not sell any replica items. Tip for consumers:Inquire about return/exchange policy before purchasing a dress. For expedited shipping (via Priority Mail Express or Priority Mail), you'll pay more if your package measures: Between 22 and 30 inches long: add $4.00. Sometimes a dress might need alterations for the perfect fit if possible. Products used:I ordered a prom dress, but the measurements were wrong and it didnt fit. (Duties, taxes, brokerage fees, etc.). Does PromGirl have a minimum order amount to get free shipping? Free Shipping for orders over $199.00 shipping within the Continental US only. * UPS Standard to Canada $25 ; delivery time is usually between 3 -7 business days, * Priority Mail International $25 + $5 per item ; delivery is usually between 5-10 business days for Canada, 7-20 business days for other international destinations, *UPS International Express $50; 2-7 Business days. Exclusions apply by product category and are listed below, along with the flat rate for express shipping depending on country/region. GET A FREE ESTIMATE. What am I going to do with store credit? I will order from this company again in the future. Know it will depend on how long Ford takes to locate a car for transport. NO refunds, even within the non-standard 10 day return window? Parcel Select: 2-8 business days - starts from $3.78. If you need your dress pronto, please double-check the date listed on the site. Thatll depend on the stores shipping policy and delivery times. Items marked as "Due to Ship" need to be specially ordered from the manufacturer. You may also use your own label using any other trackable method. All of the items on our site are designer originals in new condition. We have proudly grown to be the number one prom resource in the country and have become known as The Online Prom Superstore and the place to find the perfect prom dress. Ebates is the most popular cash-back service in the United States plus they gift you $10 in bonus cash after completing your first purchase! I wanted a dress on prom girl but when i went to order it it said it wasn't available anymore is there anyway i could still get the dress? Check PromGirl's website to see if they have updated their Zip financing policy since then. And whats the biggest benefit from working with the largest package forwarder? A RA# must be requested and the package shipped within 10 days of receipt of the item. When an order is placed with Shein, there is usually a 1-3 business day processing time. Otherwise, good dresses if it fits! If your order triggers a review by our fraud prevention department, we may require additional information in order to approve it for processing. Moderate content, respond to reviews, and promote offers. SHOP PG EXCLUSIVES, New customer? Shame on you 'PromGirl.com', Tip for consumers:They only give store credit when returning, and they take forever handling returns. In the event you do not love your dress, you can request a RA and ship your product back within 10 days from the date your package is marked as delivered. You can pay via checking account using PayPal. Instant items. While we may open a store in the future, all of our dresses are available here on the website. Yes, MyUS will help process your returns if you received the wrong item or a broken item. Great deals, good quality of dresses, fast delivery. My daughter loved her homecoming dress! FAQ - PromGirl.net | Discount Prom Dresses | Prom Party Dresses Note: This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you. How to Return Your Dress - PromGirl We are stuck with 2 dresses that don't fit. 2. I have never been disappointed. Then, when we receive your return you can be issued a refund for the price of the item instead. We at PromGirl.com take the security of our customers very seriously. PromGirl ranks 9th among Prom Dresses sites. Want a more accurate estimate of when your package will arrive?
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